1. Introduction
Welcome to Woodbury Blacksmith & Forge LLC. These terms and conditions outline the rules and regulations for the use of our services. By accessing or using our services, you agree to be bound by these terms and conditions.
2. Definitions
- Customer: Any individual or entity that purchases goods or services from Woodbury Blacksmith & Forge LLC
- Shop: Refers to Woodbury Blacksmith & Forge LLC, including its owners, employees, and affiliates.
3. Services
Woodbury Blacksmith & Forge LLC offers custom blacksmithing services, including but not limited to:
- Forging
- Repair and restoration
- Custom metalwork
- Project installation
4. Orders and Payment
- Order Placement: Orders can be placed in-person, via phone, or through email
- Payment Terms: 50% down, 50% upon completion of the service unless otherwise agreed upon. We accept cash, checks, and other forms of payment as specified.
- Deposits: A deposit may be required for custom orders. The deposit amount and payment schedule will be specified at the time of order.
5. Cancellation and Refunds
- Cancellation: Orders can be canceled within 24 hours of placement without penalty. After 72 hours, ineligible for down payment refund
- Refunds: Refunds are provided at the discretion of the shop. Custom orders are generally non-refundable unless the item is defective or not as described.
6. Delivery and Collection
- Delivery: Delivery of finished products can be arranged at an additional cost. Delivery times will be estimated at the time of order.
- Collection: Customers are responsible for collecting their items within 72 hours of notification that the item is ready.
7. Warranty and Liability
- Liability: Woodbury Blacksmith & Forge LLC is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
8. Customer Responsibilities
- Accuracy of Information: Customers must provide accurate and complete information when placing an order.
- Use of Products: Customers must use products for their intended purposes and follow any care instructions provided.
9. Privacy
- Data Protection: We respect your privacy and are committed to protecting your personal data. Our Privacy Policy outlines how we collect, use, and protect your information.
10. Changes to Terms
Woodbury Blacksmith & Forge LLC reserves the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website or notifying customers.
11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Connecticut, USA, and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
12. Contact Us
If you have any questions about these terms and conditions, please contact us at: